We've been safely sending orders around the world since 2010. There's a handy shipping calculator on the shopping cart page so you can see the cost of postage as soon as you've added it to your basket. Your order will be carefully packed and sent with tracking & insurance, we despatch most orders within 2-3 days but larger items and orders placed before the weekend can take an extra day or two to process.
We accept returns, please notify us within 14 days and ensure the item arrives back with us no later than 30 days after the order was received.
We don't charge VAT, however, if buying from outside of the UK please remember that there may be import fees to pay directly to the delivery company before receiving the order. Unfortunately we can’t advise on the exact costs as it varies from country to country, so please check your national rates before purchasing.
Width (ctc)* - measured at the ends of the drops, from the centre of one side to the other (ctc), to the nearest cm. In some cases the bars may display a different width as some brands measure outside to outside rather than ctc, but we always use this measurement for consistency.
Shape - Classic' drops have a smooth curve, 'anatomic' have multiple angles for different hand positions, 'compact' are short reach with a shallow drop and randonneur bars are usually classic in shape but flare out at the drops.
Clamp Size - this should match the internal diameter of your handlebar stem clamp, and should be as close as possible to ensure a good and safe fit.
Drop (ctc) - from the top flat section to the bottom of the drops, measured from the centre of one to the other with the flat part at the end of the drops parrallel to the ground.
Reach (ctc) - measured from the centre of the top section to the centre of the 'curve' at its furthest point, giving you the maximum reach. We measure this with the flat part at the end of of the drops parrallel to the ground.
Cable Groove - these allow you to run your cables neatly underneath the handlebar tape, if your setup requires this.