We've been safely sending orders around the world since 2010. There's a handy shipping calculator on the shopping cart page so you can see the cost of postage as soon as you've added it to your basket. Your order will be carefully packed and sent with tracking & insurance, we despatch most orders within 2-3 days but larger items and orders placed before the weekend can take an extra day or two to process.
We accept returns, please notify us within 14 days and ensure the item arrives back with us no later than 30 days after the order was received.
We don't charge VAT, however, if buying from outside of the UK please remember that there may be import fees to pay directly to the delivery company before receiving the order. Unfortunately we can’t advise on the exact costs as it varies from country to country, so please check your national rates before purchasing.
Spoke Drilling - the number of holes for the spokes (front/rear), your wheel rims need to match the hubs exactly.
Spacing (O.L.D.) - the width of the hubs measured at their widest point, from the outside of the locking end nuts (O.L.D. = Over Locknut Dimension), not including the hub axle. These measurements need to match the inside of your frame and fork’s dropouts. Steel frames can be stretched or squeezed a few mm but it's always best to avoid this if possible, aluminium or carbon frames should never be stretched.
Speed - the number of cogs the rear hub was designed to be used with.
Sprocket Fitting - for cassette hubs this refers to the spline pattern (the shape of the cogs where they slide on to the hub) and this must match the cassette you intend to use. With freewheel hubs it refers to the thread, ISO is the modern standard and is almost exactly the same as older English/British and Italian thread, allowing you to mix and match between these thread types as long as it's not going to be under extreme force, in which case it's best to stick to an exact match. Freewheel hubs with a French thread must be used with a French threaded freewheel.